Terms & Conditions

Smart Choice Music is operated as a Sole Trader business, based in the United Kingdom.

We invite you to print out these Terms & Conditions, or we can e-mail these to you on request. Please request the "Terms & Conditions". YOUR STATUTORY RIGHTS ARE NOT AFFECTED BY OUR TERMS AND CONDITIONS.

General 

We accept no liability (to the fullest extent allowed by law) for the accuracy of information contained on album detail pages or on the website, which may contain technical inaccuracies or typographical errors. However, this provision does not affect your statutory rights and remedies.

These terms & conditions contain the whole of our agreement relating to your purchase, together with our website prices and contact details.

Secure Transactions 

Smart Choice Music intends to provide you with the safest and most secure shopping experience possible. Since offerings and technologies change, we reserve the right to change, modify, add or remove portions of our Privacy Policy at any time without prior notice. If policy changes are substantial, we will notify our customers via e-mail. Please periodically review our Privacy Policy for changes. If you have any questions, or would like further clarification, please e-mail or telephone us.

We take the security of your credit card transactions very seriously, and we employ the latest encryption tools to ensure that you can feel safe when entering your personal and financial details, however any losses sustained by the transmission of personal information by e-mail or Internet links shall be borne exclusively by you.

Privacy Guarantee 

We will not rent or sell your name, address, e-mail address, credit card information or personal information to any third party without your permission. If you have purchased from our store, subscribed to one of our newsletters and entered any of our competitions, or if you have advised us of your e-mail and postal address we may occasionally update you on news and special opportunities via e-mail or post.

Communication & Marketing 

By providing Smart Choice Music with your email and postal address you consent to receive communication from us about our latest products and special offers which we think may be of interest to you. Please contact us if you wish to be removed from future communications.

Delivery

Orders are dispatched from the United Kingdom using standard Royal Mail services, or Other Courier Services for heavier shipments. The price of goods advertised on the website includes delivery charges to anywhere in the UK. If you require any special arrangements for delivery please contact us in advance of placing your order.

Typical delivery times are:

To the UK: 3 - 10 Working Days

To Mainland Europe and the USA: 7 - 14 Working Days

Please Note: Most customers can expect next day delivery for in-stock items.

Cancellation 

You may cancel your order by informing us of this in writing any time up to seven days from the day after the day of delivery. Goods are to be returned to us at your expense in an unused, unopened, condition without the seals or wrapping being removed or broken. We will refund your money within 30 days of receipt of the goods or within 30 days of your cancellation, whichever is the earlier. Returned goods are to be accompanied by a note showing your name, the date of order and the order number, and should be forwarded to our Customer Service Representatives at the address below.

If you do not pay for the goods to be returned to us, a deduction will be made from your refund to cover our costs for collecting the goods. We reserve the right to deduct the cost of shipping the original order from your refund where no shipping was originally charged.

If the goods are returned with the seals or wrapping removed or broken, or returned not in a satisfactory re-sale condition, we reserve the right to deduct a re-finishing charge of 15% of the value of the goods.

YOUR STATUTORY RIGHTS ARE NOT AFFECTED BY OUR TERMS AND CONDITIONS.

Smart Choice Music
Arch Wansbeck Workspace
Rotary Parkway
Ashington
Northumberland
NE63 8QZ
United Kingdom

Phone:

01670 856605 (GB)

+ 44 1670 856605 (International)

Damaged or Defective Items 

Should you receive a damaged or defective item from us, we will offer you a choice of:

  • A prompt replacement.
  • A full refund.
  • An alternative item of the same value.

However, you must return the damaged or defective product and this must be received by us within 30 days of delivery to you. You will not be charged any additional shipping or handling fees for replacement shipments. Please e-mail or telephone us if you have any problems.

Damaged Jewel Case 

Should you receive a cracked or damaged jewel case, we will be happy to mail you a replacement. Please e-mail or telephone us if you have any problems.

General

We reserve the right to alter prices to take into account forces beyond our control (e.g. currency fluctuations).

Smart Choice Music will not add any additional fees to your purchase if you pay via any of the card types supported.

Sorry - we are unable to supply minors (under the age of 18).

We will not be liable to you for any loss or damage caused by us, our employees or our agents in circumstances where:

(a) there is no breach of duty of care owed to you by us or by any of our employees or agents;

(b) such loss or damage is not a reasonably foreseeable result of any such breach;

(c) any increase in loss or damage results from breach by you of any of these terms and conditions; or

(d) such loss or damage relates to any business or non-consumer loss or damage including, without limitation lost data, lost profits and business interruptions.

We accept no liability (to the fullest extent allowed by law) for the accuracy of information contained on album detail pages or on the website, which may contain technical inaccuracies or typographical errors.

All goods supplied are for personal use only and are not to be sold or offered for re-sale.

We reserve the right to refuse to supply any person or company for any reason.

If any part of these Terms and Conditions are declared void for unfairness pursuant to the Unfair Terms in Consumer Contract Regulations 1999, the remaining contract shall only continue to bind the parties if it is capable of continuing in existence without the unfair terms.

These Terms and Conditions contain the whole of our agreement relating to your purchase, together with our website prices and contact details. To protect your own interests please read our terms and conditions carefully before accepting them. If you are uncertain as to your rights or want any explanation about our terms and conditions please email or telephone us.

You will become the owner of your purchases once we have received your full payment for such purchases. However you shall not obtain any right of copyright (or similar rights) in your purchase, of which any unauthorised use including copying, letting for hire or sale is strictly prohibited.

All designs, graphics and other artwork (including the selection and arrangement of text and graphics) is and remains the copyright of Smart Choice Music, although permission is granted to you to electronically copy and hard-copy print portions of our website for the sole purpose of placing an order, reading the terms & conditions with more ease or using this website for your shopping. Any other use is strictly prohibited.

SCM Records and Smart Choice Music are exclusive trademarks & designs and get-up and all other company names & logos are the property of their owners. No permission is given in respect of the use of any brand names, product names, trademarks or their respective owners, and such use may constitute infringement of their owner's rights.